Before upgrading, we always recommend that you review ALL release notes, from the version you are considering upgrading from and to. This is essential should there be a material change that could impact you or your customers. Where possible, upgrading to a test instance first can be helpful.

Before attempting an upgrade, you should always backup your repository. This allows you to quickly roll back should you wish or need to. You can find more information on how to do that here.

• pi News - have a look at this area on our website, you’ll be able to see all the latest Panintelligence news

• pi Documentation - this area is where we store all our documentation. Please take a look - you can see what’s been added recently in the ‘Recently Updated’ section on the Home Page or by clicking the Pages link on the left-hand side of the screen.

• pi Community - this is an area where you can see recently asked questions and ask your own questions and connect with other pi users from other companies - designed to help you connect and get the most from our community of users. You can register for an account really quickly by clicking the link at the top right of the screen or if you prefer you can even ask a question without creating an account

• Customer Portal - don’t forget to download the latest release from here.

• SupportDesk - log all your support tickets and see what’s happening on your previously logged tickets through our Support Portal

• pi Academy - try one of our training courses or watch one of our training videos