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Table Of Content

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Things To Be Considerate Of

  • IMPORTANT: When creating a new user via Auto User Sync API, the Authenticating User has to be the Super Admin currently. This is something we aim to adjust in our March 23 release (pi#2341)

  • A failed External Auth attempt will result in a rather generic error message being displayed. Sending the payload through the API is a good way to identify is there is an issue with the payload as it returns far more explicit errors

  • If using the usercode claim to identify a user you can’t then update that usercode within the body of the payload - they must match. The same applies to the use of the email claim (whether using the Panintelligence claim or the External Auths standard email claim)

  • Users created/updated through External Auth will have ‘allowPasswordLogin’ set to false and ‘allowExternalLogin’ set to true regardless of their field values in the payload

  • Parent Categories have to be included in the userCategories array in order to grant access to a child category