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Things To Be Considerate Of

  • IMPORTANT: When creating a new user via the Auto User Sync API, the Authenticating User has to must be the Super Admin currentlyaccount. This is something we aim to adjust will be adjusting in our March 23 release (pi#2341).

  • A failed External Auth attempt will result in a rather generic error message being displayed. Sending the payload through the API is a good way to identify is there is an issue with the payload as it returns far more explicit errors

  • If using the usercode claim to identify a user you can’t then update that usercode within the body of the payload - they must match. The same applies to the use of the email claim (whether using the Panintelligence claim or the External Auths standard email claim)

  • Users created/updated through External Auth will have ‘allowPasswordLogin’ set to false and ‘allowExternalLogin’ set to true regardless of their field values in the payload

  • Parent Categories have to be included in the userCategories array in order to grant access to a child category