Configuration FAQs

Can the dashboard be made visible over the web?

Yes! The dashboard is fully web-enabled and secure logins can be provided over the web. This allows you to share restricted content with third parties.


Can the dashboard update data?

You can call a web service from the dashboard to update data in your source application.


Do I need a data warehouse?

No. The pi dashboard connects directly to most SQL databases, these can be OLTP, data warehouses or a mixture of both. No data is moved as part of our dashboard and no data is stored locally on the client.
The user models their data dictionary in the dashboard which then uses this ‘data connection’ to connect to the underlying database(s). However, if the underlying OLTP database is especially complex, if you are consolidating data from multiple disparate systems or dealing with very large amounts of data (hundreds of millions of rows) then a Data Warehouse may be desirable.


Can the dashboard connect to multiple data sources?

Yes! The dashboard can combine data from multiple data sources, giving you a full view of all your company data.


Can I build dashboards against data held in the cloud?

Yes, you can connect to SQL based ‘Cloud’ services such as Amazon RDS. We can seamlessly connect to ‘NoSQL’ databases such as Mongo, Amazon, Hadoop.


Will the dashboard work on my smartphone?

Yes! The mobile dashboard will run on any device with a browser that supports SVG. On some older devices this might mean using a different (free) browser such as Opera; however, SVG is supported native on most current platforms. Please click on the following link for further information http://caniuse.com/svg.


Can I deploy the pi dashboard over the internet as well as locally on our own internal network?

Yes. This is one of the most popular ways to deploy the dashboard, enabling our clients to share data not only with remote workers but also with their partners, customers and suppliers. Charts can be dynamically filtered by user logon, so the user will only see data that refers to them, without the need to build separate charts for each user.


Can I connect the dashboard to existing data views?

Yes! Our pi dashboard can connect to views and treats them in the same way as tables.


Can I reset the Administrator password?

Yes you can. Please have a look at this how to guide for more information.


How do I configure Single Sign On?

Our how to guide will give you the instructions for configuring Single Sign On.


Can I upgrade from an earlier version of the dashboard?

Yes you can, please take a look at this article for more information.


How do I add a licence?

This article will give you the information you need.