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We know that supporting a new product can initially sound like a big job, so that’s why we want to make things super clear and simple for you when it comes to supporting you with pi . This document provides you with information and easy to use reference points that allow you to quickly digest how to support pi and find the information you will need, and how you can help yourself when supporting your own customers too.
Contacts
During your journey with pi you may need assistance from a small number of teams, therefore to keep things simple we have one number for you to reach us on, be that for Sales, Support or more General Enquiries – 0113 539 5777 – or you can email us as follows:
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Release Video – YouTube playlist
You will also be able to download the latest release from our Customer Portal – if you don’t have access just yet, please let us know and we can get you up and running in minutes. We periodically review our pi Product Roadmap, and share updates on these through our partner events and webinar sessions, so keep an eye out for new and existing advances in pi through these communications. You can also discuss these directly with your Customer Success Managers, especially if there is a specific requirement that you have that we could maybe help to speed up the delivery of, which would benefit the wider pi community too.
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