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The number next to Users refers to dashboard users and the number next to email addresses refers to external users.
Limiting the number of external email addresses
When creating new licences on Licence Manager we can control the number of external email addresses that a dashboard can schedule emails to.
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The following behaviours have been applied.
Max external emails: value. If the number of external email addresses added in the Schedules section of the dashboard is lower or equal to the specified figure, the schedule will send to the external emails. You will also be able to add additional external email addresses until the specified value is reached. Once the specified value is exceeded, the scheduler will not send emails to external email addresses and users will not able to add additional email addresses
Max external emails: not present in licence. The scheduler and the system allows the user to send to infinite amount of external email addresses