Professional Services

 

At Panintelligence we work with our customers as partners and an extension of their team. Our Professional Services experts will take the time to understand your business model, SaaS tools, tech infrastructure, customer requirements and success metrics - to ensure you give your customers exactly what your they want and need.

We understand that interpreting your data into meaningful insights is essential for making informed, data driven decisions and have already helped thousands of companies navigate the challenges with embedding analytics.

We help you unlock your data, bridge the gap between IT experts and your organisations decision makers, bringing enhanced business insights and presenting your data in an interactive and meaningful way.

With over 15 year’s experience our Professional Services team are here to help you every step of the way from developing your proof of concept, deployment, adoption post live and training. We make it as easy as possible for you to go to market quickly and support you with enhancements and developments, post deployment, to meet ever changing customer demands and growth plans.

 

Examples

A few examples of where our Professional Services team could help would be, but not limited to….

  • Installation/deployment of the software

  • Performing and/or supporting you with your customer upgrades

  • Migrating existing software to a new envirornment

  • Dashboard Configuration assistance

    • Chart Design

    • Data Connections and Data Preparation

    • SQL Queries

    • Styling & Themes

  • Software / Dashboard optimisation

  • System Healthchecks

  • SAGE 50 / 200 Solution Configuration

Requests of this nature are to be directly to your Customer Success Manager, as these tend to be non support matters and could incur costs which would need to be discussed once the requirements had been reviewed.

 

In addition to our open house style Training Courses, we can deliver tailored training courses more specific to your needs, and directly to your team members through our Professional Services team.

Such requests can be discussed and agreed with your Customer Success Manager.