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Support provided by our Service Desk team to help with your everyday more complex queries around the product | |
How to raise a Support ticket with our Service Desk for an initial assessment | |
Levels of Service that we provide around Software problem/bug resolution and response times to Platform issues with piSaaS | |
How to raise a Support ticket with our Service Desk for and enhancement/feature request to be logged and reviewed for future consideration by our product team | |
Ability to manage your Support Cases and Feature Requests using a portal into our Service Management tool. | |
Access to your preferred repository from which you like to download the latest versions of the dashboard product |
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