Purpose
We know that supporting a new product can initially sound like a big job, so that’s why we want to make things super clear and simple for you when it comes to supporting you with pi . This document provides you with information and easy to use reference points that allow you to quickly digest how to support pi and find the information you will need, and how you can help yourself when supporting your own customers too. Contacts During your journey with pi you may need assistance from a small number of teams, therefore to keep things simple we have one number for you to reach us on, be that for Sales, Support or more General Enquiries – 0113 539 5777 – or you can email us as follows:
Sales Team - sales@panintelligence.com
Service Desk - support@panintelligence.com
General Enquiries - info@panintelligence.com
Once you have made the great decision to partner with us, you will be assigned your very own Customer Success Manager who will work with you every step of the way, to ensure you are getting the most out of the product and achieving the returns you expect, all whilst meeting the needs of your own customers. Our Customer Success Managers really do become your go-to point and point of contact for most things Panintelligence, making interactions nice and simple for you.
Reference Materials
We know that when considering a new product, there can be a lot of information to wade through, so we’ve made it easier to find the key reference materials that your likely to need as you go on a journey with us.
Reasons to buy pi
Website
Case Studies
Getting started with pi
Play with pi
FAQ’s
Get to know pi
User Material
pi Documentations
pi Academy
Day 1 – Dashboard Introduction
Day 2 – Advanced Chart Designer
Day 3 – Advanced Dashboard Configuration
Day 4 – Supporting pi
Training Videos
Getting the most out of pi
Consultancy Services
Enhancement / Feature Request