Support Hours & Public Holidays
Languages, Business Days & Hours
The following languages are supported during our core business hours
Language(s) | Standard Business Hours & Days |
|---|---|
English | 9:00 AM - 5:30 PM (GMT) - Monday-Friday |
UK Public Holidays
UK Public Holidays are observed by all staff members, therefore support is NOT available on the following dates, or outside of our core Support Days & Hours
UK Public Holidays | 2025 | 2026 |
|---|---|---|
New Years Day | Jan 1, 2025 | Jan 1, 2026 |
Good Friday | Apr 18, 2025 | Apr 3, 2026 |
Easter Monday | Apr 21, 2025 | Apr 6, 2026 |
Early May Bank Holiday | May 5, 2025 | May 4, 2026 |
Spring Bank Holiday | May 26, 2025 | May 25, 2026 |
Summer Bank Holiday | Aug 25, 2025 | Aug 31, 2026 |
Christmas Day | Dec 25, 2025 | Dec 25, 2026 |
Boxing Day | Dec 26, 2025 | Dec 28, 2026 |
2025/26 Christmas & New Year Opening Hours
Day & Date | Opening |
|---|---|
Monday Dec 22, 2025 * | Standard Business Hours |
Tuesday Dec 23, 2025 * | Standard Business Hours |
Wednesday Dec 24, 2025 * | Standard Business Hours |
Thursday Dec 25, 2025 | Closed - UK Public Holiday |
Friday Dec 26, 2025 | Closed - UK Public Holiday |
Monday Dec 29, 2025* | Standard Business Hours |
Tuesday Dec 30, 2025* | Standard Business Hours |
Wednesday - Dec 31, 2025 * | Standard Business Hours |
Thursday - Jan 1, 2026 | Closed - UK Public Holiday |
Friday - Jan 2, 2026 * | Standard Business Hours |
* on these dates, we operate a skeleton staff model, with limited staff numbers - therefore response times maybe slightly longer than usual.